Diffen Consulting
Helping Organisations Move Through Change
Past Work
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Past Work
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Following are examples of work that Diffen Consulting has performed. For more information please call us.

Organisation

Project/Role

Areas of competence

Department for Planning & Infrastructure.

Implementation of the Objective EDRMS system for all staff state wide.

× Change Management
× Communications
× Information Management
× Project Management
× Strategic Planning
× Training

Flinders University (Adelaide)

Facilitation of the initial planning for the change to a new messaging system.

× Change Management
× Communications
× Information Management
× Strategic Planning
× Training

BHP Billiton (Iron Ore – ADP), multiple EPCMs and Contractors.

Implementation of Aconex project collaboration technology.

× Business Analysis
× Change Management
× Communications
× Information Management
× Project Management
× Strategic Planning
× Training

BHP Billiton (Iron Ore – Sustainability & External Affairs)

Implementation of Microsoft CRM.

× Business Analysis
× Change Management
× Communications
× Information Management
× Training

BHP Billiton (Iron Ore)

Implementation of Information Management Policy combined with Documentum.

× Change Management
× Communications
× Information Management
× Training

BHP Billiton (Iron Ore)

Implementation of a new Geographic Information System (GIS) system.

× Change Management
× Communications

BHP Billiton (Iron Ore)

Implementation of internal communications processes for the handover of a major supply chain project.

× Communications

BHP Billiton (Iron Ore)

Development of Change Management and Communications templates for the Project Management Office (PMO).

× Change Management
× Communications

Project Management Institute (PMI)

Delivery of Change Management and Communications training to attendees of the PMEd professional education conferences.

× Change Management
× Communications
× Training

Diffen Consulting

Development of the Email Cultural Change Program, incorporating the development of an organisational Email Charter.

× Change Management
× Information Management
× Strategic Planning

Priority Management (Perth)

Business partner responsible for the marketing, development and delivery of information and project management training.

× Change Management
× Communications
× Information Management
× Project Management
× Strategic Planning
× Training

RCR Tomlinson

Implementation of a new messaging system Australia wide (Groupwise to Exchange).

× Change Management
× Communications
× Training

Department for Community Development

Implementation of a new Standard Operating Environment (SOE) and messaging system state wide (Novell to Microsoft).

× Change Management
× Communications
× Information Management
× Training

Curtin University

Implementation of a new messaging system state wide (various systems to MS Outlook).

× Business Analysis
× Change Management
× Communications
× Information Management
× Training

National Native Title Tribunal (NNTT)

Implementation of a new messaging system and MS Office upgrade Australia wide (Lotus Notes to Outlook).

× Change Management
× Communications
× Training

Alcoa

Design and Implementation of a Best Practice Email Management program.

× Communications
× Information Management
× Training

Department for Planning & Infrastructure

Implementation of a new messaging infrastructure state wide (Groupwise to Outlook).

× Change Management
× Communications
× Information Management
× Training

Wesfarmers Corporate

Implementation of a new messaging system (Groupwise to Outlook).

× Change Management
× Communications
× Information Management
× Training

WA Government Railways (WAGR)

Implementation of a Windows/MS Office upgrade state wide.

× Change Management
× Communications
× Training

Department for the Culture and the Arts (incorporating the State Library and the State Records Office)

Implementation of a new messaging system (Lotus Notes to Outlook).

× Change Management
× Communications
× Training

Water & Rivers Commission and Department of Education

Implementation of a new ministerial tracking system.

× Training

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