We all know People, Process & Technology. Everyone talks about it.
Why is it then we implement IT systems only to discover later that the process we have built the system to interact with no one can agree on - except that it is ineffective.
Why do individuals feel that IT systems don't work for the work they do?
When going through a re-branding change, which crack does making the supporting process change fall through?
When we are going through the change management phase we will apply our business analysis expertise to ensure that systems are congruent with processes, that processes are agreed and individual habits are directed by the effective integration of system, process and the work that needs to be done.
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