Strategic Planning

• Designing and planning future states that fully and personally connect with your people.
• Designing and planning new individual work practices that match the organisational objectives.

Change Management

• Changing individual habits to achieve practical organisational change.
• Getting maximum value (and minimising risk) from system change.
• Negotiating engagement in a change initiative from the most senior executives through to the workers at the coalface.
• Application of the u4S change management methodology.

Project Management

• Facilitating planning through the use of Objective Driven Logic to maximise dependencies and develop the shortest, yet most accurate, path to the end of a project.
• Managing teams to be positive, focussed and practical.

Communications

• Getting a message across to individuals that connects rather than isolates, in particular when communicating:
  - Bad news
  - Change
  - Across difficult or political relationships
  - To educate

Training

• Designing, developing and delivering change training, i.e. training that is a solution to the change rather than just delivering information about the new state.
• Creating learning experiences that cater for the emotional and psychological reactions to change.

Business Analysis

• Articulating the impact and management of system change on business processes and vice versa.
• Determining the system and process change required to achieve the necessary individual and organisational change.

Information Management

• Changing the information management culture within an organisation.
• Successfully bringing Document and Records management into the daily lives of individuals.
• Repositioning information as a corporate and strategic asset and minimising business risk and developing the awareness, understanding and skills to achieve that.